The purpose of this assignment is to develop an action plan to correct unaligned key performance indicators.
Refer to the Table 11-1 dashboard tool for Harris Memorial Hospital, located in Chapter 11 of Essentials of Health Care Finance to complete this assignment.
Assume that you are a health care administrator at Harris Memorial Hospital. Analyze the key performance indicators (KPIs) provided and determine which indicators are out of alignment with the dashboard tool. Write a memorandum to the CEO and CFO of your organization explaining the following:
1. The identified KPIs that are out of alignment.
2. The analysis conducted to identify which KPIs are out of alignment.
3. Your corrective action plan to align each of the KPIs.
4. Choose one of the following project ideas and explain how the information provided in the dashboard tool will help to advance progress on the project: (a) a new pediatric wing, (b) a new outpatient surgical center, or (c) increasing in-house education to credentialed staff.
For an example of a suitable memo format for completing this assignment, refer to the Sample Memo resource provided on the Purdue Online Writing Lab (OWL) website.
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