Explain the principles of team and the principles of effective virtual team communication while explaining the basic principles for handling difficult conversations. The chapter also describes and demonstrates approaches to planning, running, and following up on meetings and strategies for effective group writing. Reading this chapter and completing the assignments will help you achieve some of the student learning outcomes which are to:
Learn and apply the theory and principles of interpersonal business communications, including listening, communication in teams, holding difficult conversations, and working across cultures.
Choose appropriate technologies for workplace communicating.
Plan business messages by analyzing audiences, developing strong ideas, and structuring messages as well.
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