The article “Conflict Management: A Gap in Business Education Curricula” suggests that business schools themselves should construct more avenues for students to learn how to recognize and diffuse conflict at work. After reading the article, answer the following questions: 1. What in your opinion is the most important point in the article, and why? 2. Based on library research, how would you as a manager use some of the techniques to diffuse conflict within your workplace? In an increasingly global world, you will have opportunities to both interact with and manage a diverse and multicultural workforce. Because different cultures enforce norms of behavior in various ways, conflicts can quickly arise within employee groups which are not trained to handle these types of disagreements. After reading the article “Mine the Potential of Multicultural Teams” answer the following questions: 1. What are some of the benefits of having a multicultural team? 2. How will you as a manager harness the incremental productivity inherent within this type of team? FORMAT: Write at least two paragraphs in response to each question [eight paragraphs total], being sure to integrate a variety of course material and outside research in your responses. It is necessary to reference (at the very least) the article you have been asked to read. Note that material which is directly quoted from a source should contain quotation marks (and a corresponding reference). Otherwise, material that is taken from a source should be stated in your own words, and referenced accordingly. Your responses should display a clear understanding of the articles, with an emphasis on accurate grammar, spelling, punctuation, word usage, and format. Responses should be single-spaced. Use 12 point Times new Roman font, with 1″ margins. Restate the question before each response. I have added the links to the articles from which the answers for the paragraphs should come from. Any questions please feel free to ask
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