1) The main types of communication include verbal (spoken), non-verbal (bodily), written, and graphical communication.2) The communication cycle refers to the sending and receiving of messages. It is a two-way process in which one person gives a message and another person responds to it. It is a cycle because the process repeats itself. 3)A care practitioner needs to be an effective verbal communicator to: respond to service users questions and distressed feelings take a clinical history or ask assessment questions make contributions to and run team meetings provide support to a service user s relatives or friends communicate with children communicate with people with hearing or speech impairment overcome second-language problems deal with problems and complaints about care.4) A care practitioner needs to develop effective reading and writing skills to: write records, notes and statements about policy and procedure communicate by email and letter between the staff of care organisations plan and document the care that they provide evaluate their plans write reports and referral records.
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